We approach each of our client engagements with an attention to detail that takes into account the uniqueness of every project, and we are prepared to recommend customized solutions to rectify one-off problematic situations. From our experiences with previous clients however, we've developed some assets that can be easily applied to similar situations with future clients. Having these assets enables us to deliver solutions with a much quicker turn-around and allows us to pass cost savings to our clients. Some of our offerings are described below. Please contact us if you have any questions or are interested in any of our solutions or services.

CLIENT DATA MANAGEMENT (CDM)

The data of any business or organization is its lifeblood, and it is vital that an appropriate solution for handling all the various categories of data is in place. These data categories include staff data, project data, customer data etc. The UAO CDM solution contains the mechanisms to ensure that there is a high quality of data coming in to the data store, and has the tools to manipulate, transform and present the data as specified by the client. Additionally, it provides the ability to derive intelligence from the data collected, and present it in an actionable manner to the client users.

DIGITAL ARCHIVE MANAGEMENT (DAM)

In this day and age, the global and distributed nature of business makes working from paper a liability from a cost and efficiency perspective. Yet there is always going to be a need for some important documents to exist in paper form. The UAO DAM offering ensures that these paper documents get converted to digital form, and makes it possible for our clients to work with these documents in electronic form. Whether it be simplifying the search for information contained in these documents or making the documents accessible via the web to staff in various locations (even internationally), the benefits of this solution are numerous.

WEB DESIGN AND DEVELOPMENT

As access to the internet has grown worldwide, having a distinctive web presence has become a business necessity. Not only does it allow you to remain in constant contact with potential customers and members, it also broadcasts your message to a newfound global audience. However, just the presence of a website is no longer sufficient. It is important to have a clear web strategy that ties into the greater strategy of the organization. The website also has to serve as a functional tool which enables the achievement of measurable bottom-line oriented results. The UAO solution addresses the complex task of putting a public face to your company or organization. That could mean something as small as a site that addresses who, what, when, where and how. It could also mean something as expansive as a business-to-consumer portal to complete transactions, and include web services for business-to-business transactions.

WEB CAMPAIGN MANAGEMENT

For individuals seeking political office and elected officials, the web represents a new mass-media outlet. Just like television and radio, the importance of the web for communicating the winning themes of your campaign is very high. The UAO solution incorporates working with you to figure out the winning themes of your campaign, and ensuring that these themes are communicated to the widest possible audience via the web by incorporating mass email campaigns and strategic positioning of the website. The solution also ensures that the general public is engaged with the campaign by fostering two-way communication, and supports the fundraising, get-out-the-vote, volunteer coordination and e-day field coordination efforts.

GOVERNMENT CONSTITUENT SERVICE MANAGEMENT

Many government offices have trouble managing constituent requests and the day-to-day issues of their work. Staff members are often forced to use out-dated paper files to keep track of cases and handle their communications with programs like Word, Outlook and others. Even those offices that do have a unified system find it difficult-to-use and cluttered with constituent information that is badly out of date. The UAO solution addresses these issues head on with an intuitive, easy-to-use database system designed to alleviate these problems. It features built-in tools for running mail merges and sending out emails, so there is no longer a need to use several pieces of software (or paper) to control and track your communications. The solution also features the intelligence to support proactive responses to issues as opposed to strictly reactive responses.